What I Do
I am an independent technology expert who helps ensure your IT investments, vendors, and service providers remain aligned with your business goals.
Technology providers play a critical role in modern business. Over time communication gaps, changing needs, and unclear expectations can lead to frustration and missed opportunities. As a neutral, independent advisor, I provide second opinions, evaluate service performance, review technology plans and proposals, and help clients make informed decisions with confidence. Whether you're questioning the value of your current IT services, planning for growth, or navigating a challenging vendor relationship, I work collaboratively with all parties to improve alignment and accountability.
When necessary, I also help organizations evaluate alternatives and transition to providers better suited to their needs. My focus is ensuring your technology partnerships deliver the service, strategy, and outcomes your business expects.
Trusted Advocate
I serve as a neutral, trusted advisor to the client, typically stepping in when they need a second opinion, are experiencing communication challenges, or are dissatisfied with their current level of service.
I work collaboratively with all parties to realign the relationship or, if necessary, assist the client in transitioning to a provider better suited to their needs.
My goal is ensuring the client’s technology partnership is healthy, effective, and aligned with their business goals. This is accomplished by fostering trust and alignment between the client and their Managed IT Provider.
Managed
IT Service Provider
Selection
I help businesses confidently select the right Managed IT Service Provider through a structured evaluation process that includes requirements discovery, standardized RFPs, vendor comparisons, security assessments, onboarding oversight, and ongoing service verification.
Discover
Understand your business, goals, and IT requirements.
Evaluate
Solicit proposals and compare providers using a consistent evaluation framework.
Select
Review findings, facilitate discussions, and support the final decision.
Confirm
Oversee onboarding, validate service delivery, and provide ongoing advisory support.
About Me
Successful partnerships are built on understanding and trust. Living in different countries, studying abroad, and meeting people from a wide variety of backgrounds has shaped my collaborative approach centered on listening, respecting different perspectives, and communicating openly.
Having experienced IT Services from both the technical and business sides, I'm able to help clients cut through complexity, evaluate their options, and make technology decisions with confidence.
Whether you need a trusted advisor, a second opinion, or someone to advocate on your behalf, my goal is to provide objective guidance that aligns technology with your business goals. I enjoy building long-term relationships, solving problems, and helping people make informed decisions that support their success.
Experience
Growth & Tech, LLC
vCIO & Trusted Advocate
March 2024 - Present
Serving as a trusted technology advisor and client advocate, helping organizations navigate Managed IT relationships, evaluate technology decisions, and align IT strategy with business goals. Fostering productive vendor partnerships, resolving service challenges, and ensuring technology investments deliver measurable value.
Sebastian
MSP Product Manager
MSP Service Manager
Strategic Technology Advisor
July 2019 - June 2023
Led Managed Services strategy and operations, driving service development, profitability, client satisfaction, and team performance. Provided strategic technology consulting, project leadership, and operational guidance to support client and organizational growth.
Growth & Technology, Inc.
Business Owner / Operator
March 2010 – June 2019
Founded and managed an IT consulting firm supporting 40+ organizations across California's Central Valley, delivering strategic technology guidance, infrastructure solutions, cybersecurity, and business consulting while overseeing business operations and client success.
Eagle Networks, Inc.
Network Engineer
September 2006 - December 2009
Delivered senior-level desktop, application, and network support, helping users resolve technical issues and maintain productivity across business environments.